We are thrilled to announce that Charlotte Willner will be the founding Executive Director of the Trust & Safety Professional Association (TSPA) and its sibling organization, the Trust & Safety Foundation Project (TSF). We launched TSPA and TSF earlier this year to support the global community of professionals who develop and enforce principles and policies that define acceptable behavior online, and to improve society’s understanding of trust and safety. We are delighted that Charlotte will start at the helm of both organizations next month.
We are excited for Charlotte to lead TSPA and TSF because of her pioneering work shaping the field of online trust and safety for more than a decade, grappling with the challenges and complexities of developing and implementing guidelines for online behavior as the internet has grown. She’s an effective and compassionate leader who has built and coached multiple international teams doing this critical work, and she has a record of caring for the professional development of others.
Charlotte joins TSPA and TSF from Pinterest, where she has been the Head of Trust and Safety Operations, overseeing online safety, law enforcement response, and intellectual property matters. She previously led international support, and built out the first Safety Operations team, at Facebook.
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