Past Events

TSPA Inaugural APAC Summit

We are excited to welcome participants to the Inaugural APAC Summit hosted by the Trust & Safety Professional Association (TSPA)! This one-day conference is dedicated to trust and safety professionals who are responsible for keeping platforms and communities safe in APAC. 

TSPA Regional Summits are unique in that they are planned by local TSPA members with programming that is most relevant to the region. The summit supports TSPA’s vision of creating and fostering a global community of practice among trust and safety professionals by centreing each region’s concerns, priorities, diversity, and culture. The theme for this year’s summit is, “APAC Summit 2023: Shaping the Future.” 

We look forward to bringing together professionals who are passionate about trust and safety in APAC. Join us at the Inaugural APAC Summit to network, share insights, and build a community of practice.

TSPA Member Expert Presentation by Radix and Tech Against Terrorism – Domain Abuse

Join Neha Vijay (Director of Global Trust & Safety) and Anu Somaraja (Manager, Trust & Safety) on Thursday, September 21 at 8:00 am PT for a special TSPA member presentation about domain abuse. During their talk, Neha and Anu will shed light on how DNS abuse intertwines with your work as a trust and safety professional. (For example, did you know that domain abuse is often used to spread extremism and CSAM?) Using real-world examples and leveraging expert insights, Neha and Anu will also explain how DNS abuse poses risks to user safety, brand reputation, and the overall integrity of your platform.

Rory Donovan, a Senior Open-Source Intelligence Analyst with Technology Against Terrorism (TAT) will also join Neha and Anu to discuss threats posed by terrorist operated websites (TOWs), what TAT is doing to counter these threats, and opportunities for collaborations.

This event is open to everyone. Registration is required.

TSPA Member Presentation by WebPurify – Frontline Workers: How to Enable Content Moderator Success

Human content moderation is a multi-billion dollar business in which large technology companies employ thousands of frontline workers through Business Process Outsourcing (BPO) vendors. These professionals play a crucial role in ensuring trust and safety, enhancing AI accuracy, and making context-based decisions. Companies aim to empower these professionals through effective tools, workflows, and resources, as well as ensuring supportive working conditions and wellness support. However, they may not always get the opportunity to understand the experience directly from a moderator. This presentation offers a firsthand account from a BPO content moderation veteran who started as a moderator and progressed to a trainer and manager. Attendees will gain valuable insights and best practices for optimizing their moderation teams’ success.

TSPA Member Presentation by ActiveFence – Data Centric AI: Robust and Accurate AI for Content Moderation

Data centric AI—an approach that prioritizes quality and diversity of data over complex model architecture—is key for enhancing the effectiveness of language models for classification. In this talk, Matar Haller, VP Data & AI at ActiveFence, will discuss how ActiveFence uses a data centric approach in the development of robust, accurate, and unbiased language models for content moderation, illustrated by real-world examples. Matar will also explain how these models are critical in detecting violations in real time at scale, across a variety of abuse areas, including hate speech, harassment, and adult content, thus ensuring the safety of online interactions. This TSPA member expert presentation is open to everyone, but registration is required.

TrustCon 2023

TrustCon is the global conference dedicated to trust and safety professionals who are responsible for the challenging work of keeping our platforms and communities safe. TrustCon, the only conference of its kind, is the culmination of TSPA’s vision to create and foster a global community of practice among trust and safety professionals. This conference will create an enduring and supportive community; offer workshops and presentations focused on the practice of trust and safety; and explore successes, lessons learned, and the future of the field. Attendees have the opportunity to collaborate, hear from trust and safety thought leaders, and connect with peers from all over the world.

Join us for this exciting event at the Hyatt Regency San Francisco in July!

TSPA EMEA Summit

TSPA Regional Summits are unique in that they are planned by local TSPA members with programming that is most relevant to the region. The summit supports TSPA’s vision of creating and fostering a global community of practice among trust and safety professionals by centring each region’s concerns, priorities, diversity, and culture.

The EMEA Summit this year will focus on the theme “What Does It Look Like to Centre EMEA?” and will have two main goals. The first goal is to share information that will empower trust and safety practitioners in EMEA. Attendees will have the chance to hear from leaders and peers on topics like preparing for emerging technologies, career pathing, wellness, local regulation, and policy. The second goal is to connect trust and safety professionals in EMEA. Attendees will have the opportunity to socialise throughout the day as well as connect over specific topics.

We look forward to bringing together professionals who are passionate about trust and safety in EMEA. Join us at the Inaugural EMEA Summit to network, share insights, and build a community of practice.

From Government to T&S

Join us for a panel discussion about transitioning from a career in government to a career in trust and safety with guests Gullnaz Baig (Executive Director at Nest Consulting), Rebecca Fitzsimmons (Head of Critical Escalations & Privacy, Trust & Safety Operations at Thumbtack), Josh Parecki (Associate General Counsel, Head of Trust & Safety at Zoom), and Drake Toney (Global Head of Strategy & Operations, Trust and Safety at Spotify), and moderator, Brian Fishman (Co-founder of Cinder). In addition to talking about their professional journeys, panelists will reflect on what they learned working in government that prepared them for their current roles. Panelists will also address how they work with governments now, the challenges and opportunities of multistakeholderism, and what we, as a community, can do to best facilitate continued collaborations between governments and T&S teams. 

“From Government to T&S” is the third event in this series, preceded by “From Academia to T&S” and “From NGO to T&S.” This virtual event is open to everyone; registration is required.

Wait, Who Decided I Was in Charge? – Leadership for T&S

Please join us for an engaging and honest conversation about leadership in and for trust and safety. Moderated by TSPA Executive Director Charlotte Willner and featuring Rolando Vega, Cathryn Weems, Paul Snyder, and Juliet Shen, this discussion will focus on the panelists’ leadership experiences in T&S across legal, operations, product, and policy as well as elicit their perspectives about current issues (for example, trauma-informed leadership) for T&S leaders. This virtual event is open to everyone; registration is required.

From NGOs to T&S: A Virtual Panel

Join us for a panel discussion about transitioning from working for a non-governmental organization (NGO) to trust and safety with guests Laura Randall, Child Safety Lead, Liz Hegarty, Teen Safety Policy Manager, and Paola Maggiorotto, Trust and Safety Process Director and host, TSPA Director of Organizational Development, Kaofeng Lee. In addition to sharing their career journeys, panelists will reflect on what they learned working with NGOs that prepared them for T&S roles. Panelists will also speak about when and how they collaborate with NGOs in their current roles and what we, as a community, can do to best facilitate continued collaborations between NGOs and T&S teams.