Global Issue Product Policy Manager – Hate & Hateful behaviours

  • People Management
  • TSPA Members
  • Dublin, Ireland


This content was reproduced from the employer’s website on May 31, 2021. Please visit their website below for the most up-to-date information about this position.

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves. 

As a Global Product Policy Issue Lead, you are an expert on hate speech, hateful behaviors, and hateful organizations and have an in-depth understanding of the impact of technology, media, and cultural trends on online hate. You will be a key organizer and influencer, leading a team in driving policy development and implementation to uphold the highest standards of online safety.

What will I be doing?

  •  You’ll be responsible for our global content policy strategy against hate speech and hateful content, coordinating individuals across different hubs (Singapore, Dublin, US).
  • You’ll craft and assist in implementing, both internally and externally, content policies for our global community on the TikTok platform which focuses on hate speech, hateful organizations and hateful behaviours.
  • You’ll collaborate with Public Policy, Product, Operations, Legal, and Public Relations teams to improve content policies and streamline enforcement policies and processes
  • You’ll act as a global escalation point of contact, align all stakeholders, and respond to emergency content safety-related cases 
  • You’ll help build and lead a high-performing policy team, manage cross-team relations and optimize policy iteration & implementation procedures to deliver high-quality results

What should I bring with me?

  • You have an academic background in Public Policy, Law, or related experience
  • You have extensive knowledge and understanding of hate speech, hateful behaviors, and hateful organizations
  • You have significant experience in policy, policy enforcement, or public policy, specifically in technology/social media/content
  • You have experience with international Internet/social media/content issues
  • People management experience is a plus.

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