Senior Manager, Moderation Core Functions

  • People Management
  • San Mateo, CA, USA

Website Roblox

This content was reproduced from the employer’s website on April 27, 2021. Please visit their website below for the most up-to-date information about this position.  

About This Opportunity

As the Senior Manager of Moderation Core Functions, you will be playing a critical role in keeping our community and our platform safe. You will be responsible for understanding and enforcing our Community Rules and other policies regarding Developer and User activity on our platform. The ideal candidate will be able to lead geographically and functionally diverse teams through challenging circumstances. You should be passionate about our mission, the community we serve, and the safety issues we need to address.   You Are:

  • Detail-oriented, with exceptional communication, planning and organizational skills
  • A proactive self-starter, with the ability to identify what needs to be done and the drive to get stuff done
  • An experienced manager of teams with 5+ years of experience where >30 leaders/individual contributors reported to you
  • An excellent communicator with expert listening skills and the ability to synthesize information, identify trends, and develop an action plan to address issues
  • Flexible and though not often, you are available “on-call” for any issues that may arise at night, on weekends, and holidays
  • A strong decision maker with keen analytical skills and the ability to prioritize multiple parallel efforts

  You Will:

  • Support the larger Trust & Safety team by leading functional experts and their teams
  • Direct the 24×7 operations of a large US and international team
  • Draft and maintain procedural documentation
  • Evaluate processes and craft recommendations to improve efficiency
  • Wear a strategic hat to solve potential problems and stay one step ahead of roadblocks
  • Manage, mentor, and develop a large team of Roblox Moderation agents and staff

  You’ll Love: 

  • Working on unique projects that are seen – and enjoyed – by millions of active Roblox users every day
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks (Nom nom nom.)
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
  • A super-cool Roblox Admin badge for your avatar
  • Rockstar status with our community (No autographs, please.)

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