Strategy and Operations Manager, Trust & Safety, YouTube

  • People Management
  • TSPA Members
  • San Bruno, CA, USA
  • Experience level: 6 years

Website YouTube

This content was reproduced from the employer’s website on June 5, 2021. Please visit their website below for the most up-to-date information about this position.

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience
  • 6 years of experience in operations

Preferred qualifications:

  • Experience in the Trust & Safety space
  • Experience in People Management
  • Experience structuring and executing complex strategic initiatives
  • Ability to influence executive audiences while demonstrating objectiveness
  • Ability to work well in high-pressure situations and take the lead if necessary
  • SQL proficiency

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the forefront of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Strategy and Operations Manager, you will help the Trust & Safety Operations team implement our policies at scale. You will establish and lead operating processes to effectively manage our enforcement teams that oversee Misinformation and Harmful & Dangerous activities on the platform.

You will work closely with Trust & Safety leadership across functions and initiatives, ensure thorough handling of escalations, and drive strategic projects across the team and organization. You will provide a sounding board to the leadership team and ensure communication is effective and cascaded to the broader organization, including cross-functional groups.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

  • Identify and structure strategic projects to solve for challenging business issues by working with stakeholders across the organization, managing communications, and overseeing milestones and timelines.
  • Collaborate across Strategy & Operations team to drive annual business planning, resource allocation, and organization-wide strategic projects.
  • Synthesize analysis to deliver compelling, insightful, data-driven recommendations to executive leadership.
  • Handle cross-functional and high profile escalations thoroughly.
  • Review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.

To apply for this job please visit careers.google.com.